Xforex legit
I'd suggest ppl to look into a more reliable and serious broker for a better trading experience. I suggestion for you guys who lost money here.
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If you have the documents of deposit keep it save. This company is very deceitful and full of surprises! I never had any experience with the forex market before, this was my first encounter with this type of market.
I later studied many weeks on it and then deceided to try out their demo account to see what it was like. The customer service person gave me a call and said she saw my account and that she had never seen anybody making so much money that quick. So she told me to invest money into a live account and I that I would be trainned by one of their special account manager to perfected my skills so that I could make more money. And If I didn't like the trainning I could pull my money out any time.
After much thought, I deceide to try out the live account.
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I was introduce to an account manager who later show me a few tips. I was then encourage to trade immediately, because she said I was very much prepared now. The account manager was very impress and stated that I was one of their best traders. As I continue to trade on for a few more days, I Made more money but I kept on having problems with their platform. I could not enter or leave a trade immediately, it take 6 to 7 attemps to enter a trade or close a trade.
Every time I try to open or close a trade there would be an error message on their plateform. So I Screen print it and sent it to the account manager. She told me she would get it fix for me soon. Which never happen. Then a few days later my whole account was frozen, I would not trade. I couldn't even enter a trade or close a trade, I kept on calling my account manager for help.
Her reply was that, there is not much she could do to help me out, and that I need to print screen the problems and she would forward that on to the technical department for help. I told her I have email her with the problems screen printed attached, many times already. She said she never received any of my emails. So, I deceided to call the technical department my self immediately and see if they could resolved my situation quickly.
Mean while the market was moving very quickly at that moment, and I was lossing thousands of dollars within minutes. When I reach their technical department team, I was really happy, hoping they would save my account from being lost.
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Yet these guys were hopeless, They could not located my account details for hours and said that, I don't have an active account with them. It took them 5 hours to locate my account details and by then I had sadly watch my whole account disappear before my eyes. I feel this is not the way trading should be. I have not traded with any other company before so I don't know what the market is like but this experience is living hell for me.
It has left me devasted and that I feel this group of people have dealt with me unfairly. What kind of trading is it, that I can't even open my own trade to save my money from lossing or can't close a trade to save my account from being deminish to zero? I feel this is a total unethical way of dealing with customers who have put their trust in them. I have print screens some the platform error messages which show up each time I tried to save my account.
If I print screen all the times I had problems with their platform it would be over a hundred of them. I would never trade with these dishonest people again. If I was one of their best trader. Then they are to me, one of the best scam company on the internet.
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Xforex is a scam, once you open an account and make profit as a new customer,you will never receive your profit. I have full evidence to support this. Stay away from them To make a deposit you need to send in documents,until approved you are not allowed to trade. Once approved you are allowed to trade, funny thing the documents where sufficient then. But once you make a profit the documents become insufficient Believe me stay away from this dodgy site.
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Any who has had problems with this site please contact me. Well firstly, this company isn't really a scam, as in they do exist and they do carry out a business. BUT, they are a horrible company. Firstly, when you open an account, a client servicing officer will call you and bug you to deposit more and more, quoting attractive bonus offers, and asking you for your credit card details. Over the phone!
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If you really want to withdraw, you'll need to have the bonus removed first. I understand them protecting themselves, but it should be a lot more transparent. Secondly, I have a lot of bad experiences about their platform. As other users have already mentioned, the price which you confirm a deal at even when using stop-rate feature , is NOT the final price of the deal. It's almost always a few pips worse. On top of this, the stop-loss and take-profit limits are very inaccurate. These limits kick-in either too early or too late, which ever gives you greater loss or smaller profits.
Lastly, when sending queries to their client servicing email, they tend to reply the next day, IF it is a general question. In conclusion, IF you really want to use XForex. For all other cases, you will only be giving your funds away. I have been with xforex 2 weeks. I like there platform alot. Overall, the company is quite confusing about their proposals and the reliability itself, previously Xforex had received warnings from various authorities due to its unregistered nature while offering or advisory services to the residents of particular zones or jurisdictions.
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