Etrade optionshouse merger

Articles

  1. Etrade optionshouse merger
  2. etrade frequently asked questions
  3. ETrade to acquire OptionsHouse parent company for $725 million
  4. OptionsHouse Review w. 500+ User Reviews

There is no way to talk to Manager or supervisor. I am not able to trade for last 3 days and they are not helping me either to fix the problem. All they say is the problem is on my side. How can it be on my side when I am not table launch the trading window during market hours and can launch after market hours and before market hours.

Etrade optionshouse merger

I cannot launch on Windows 8. They still say the problem is on my side, and asked me to try with different browsers. They refuse to look into further details and in fact Greg a specialist hung up the phone. Mike said sorry we cannot help and Nick said we open a ticket and get back to you, so far nothing has happened. Is there a place where I can make serious complaint about this brokerage firm.


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This brokerage firm needs to grow up and learn how to deal with customers. They will not answer calls they put your call in eternal waiting and will not respond to emails.

etrade frequently asked questions

DO NOT open an account here!! I am just wondering once you start investing and opened an account with OptionHouse, do I need to file taxes or fill any documents of some sort? I had a horrible experience with OH today, again. They closed out my weekly options way, way too early without my consent. I am closing my account with OH completely.

This effectively removes an entire trading day.

ETrade to acquire OptionsHouse parent company for $725 million

Perhaps a class action is in order. A simple jungle of the books? They do the same with dividends on open options that the customer does not request. This is by far the worst customer service I have ever seen. I have attempted calling, emailing, and live chatting, I have not been able to get through to anyone and cannot get a response.

After funding my account I have been trying to to get through to someone to find out how long I must wait before I can withdraw some of the funds. As soon as I am able I will be withdrawing the entire amount and closing the account.


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These fools how play with real money but are too lazy to read one of several emails they were sent to prepare everyone have been clogging up customer service trying to get access to their accounts and get help using the new platform. I got thru to them very quickly at about pm last Wednesday. The person I spoke with told me this was the case. And in your case you moron, that info is on the website.

I did check the site, the only thing it says is that there may be a holding period, it does not state how long. I am also noticing how often you are posting on this forum which leads me to believe you belong to the customer service dept. You are ignorant. Well it looks like optionhouse finally screwed themselves this time. First by joining with trade monster. I also started trading real time with them up till they joined and was doing ok. Then last week on about was was in good money on ticker calls 3 — all calls had an accident that sent me to the emergency room.

The next day I would have taken my profits,,,but being in the emergency room and not trading CMG took a nose dive. Knowing that in the past i could and have made up them kinds of losses,,,,I did not sell the calls. Sure enough CMG started back up and my calls started the recovery,,, even thru yesterday COM and open an account. I think that them merging with TradeMonster was a big mistake for them, i know it was for me. The worst times to call any customer service is early in the week and early in the morning. Everyone calls then. When I call with a non-emergency I wait until Wednesday or Thursday afternoon after pm and never had a problem getting thru.

I bought some stock with cash, i am novice trader and this luckily was fun money. I then sold the stock for a loss. I bought some otc stock for cash and the next day i had a margin call, I dont understand what the margin call was for but by the time i got the email they had liquidated shares charged me 25 dollar fee and 4. I have 37 dollars left in my cash account at percent equity but it says i have no available funds to withdrawl. I dont understand and as i have said i am totally new at this but i did paper trade on their virtual account for a year and had no such issues.

During that time go to the library and read everything they have on trading stocks. Part of what he does is try and educate people how to trade. This should take at least 6 months if you are seriously trying to learn how to make money trading. You need a good education or never trade. Just start a K if your employer has one, or go to your bank to open an IRA. Horrible customer service. I have tried to get in touch with them by phone after I opened an account.

OptionsHouse Review w. 500+ User Reviews

I hung up after 1 hour waiting time for 3 times in the last 2 days. I have been on hold in the live chat for over 30 minutes now and still no response. DO NOT use these guys.

Why Morgan Stanley purchased E-Trade

They are devil and cold blooded people. I lost so much money because of them. I called and email them to ensure money sent. They went a head sold my position without letting me know. Now lets play the victim and blame someone else for you losing money through your own ignorance.

Thanks for the informative blog. I have been unable to find any info on these questions on any site. Thanks, rocky Hey I was thinking about opening with OptionsHouse. Can someone verify some things for me? I heard you can execute trades fast and daily with this brokerage. Is this all true? This brokerage sounds right for me. I need a brokerage that performs well. OptionsHouse sounds like all they want to do is get down to business and trade, I like the sounds of this brokerage.

TD trade fees are hard to come back from. I never had a Single issue with them trading stocks i dont trade options because I am a newbee. Commission is very attractive compared to other platforms especially those in Singapore.